Shipping Policy

Shipping Policy
Last Updated: November 16, 2024

Thank you for shopping with Damza Shop! Below are the details regarding our shipping process. Please read through our shipping policy carefully.

1. IS SHIPPING FREE?
   Yes, shipping is FREE on all orders within Pakistan.

2. WHEN WILL I RECEIVE MY ORDER?
   Orders are shipped directly from our warehouses. We strive to deliver your order as quickly as possible! However, due to the high demand for our products, please allow an estimated 3-8 days for your order to arrive.

3. CAN I TRACK MY ORDER?
   Yes, you can track your order! Once your order is dispatched, you will receive an Email within 1-2 days.
   You can track your order using the AWB number on our Tracking Page. If you face any issues tracking your order, feel free to email us at damzashop@gmail.com for assistance.

4. WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
   If you’ve placed an order with multiple items, each item may be shipped from a different warehouse depending on which one has the item available the soonest. In some cases, if an item is backordered, we may ship items separately to ensure faster delivery.

5. WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
   We understand that issues can arise during the shipping process. All our orders are sent with insured shipping. If your order is delayed, returned, or lost, we sincerely apologize for the inconvenience. Since the packages are insured, we will send you a replacement with faster shipping and full tracking, if possible.
   For more information on refunds or returns related to shipping issues, please refer to our Refund & Return Policy